Senior Relationship Manager

Date Posted: 12-Jan-2018
Monthly Salary: Negotiable

Job Description

  • Developing and actively seeking referrals from existing and new customers.
  • Contribute to the development of sound profitable business by creating effective referral networks, including internal business relationship, and other local marketing activities.
  • Meeting/exceeding customer expectations through superior customer service.
  • Marketing products to increase the lending and deposit portfolio.
  • Ensuring account strategies and structured call programs are developed and monitored for progress.
  • Provide coaching and guidance to enable team members to meet agreed goals.
  • Provide regular feedback, encouragement and maintain open communication.
  • Ongoing professional, technical development and training of self and team members (if applicable) and provide opportunities to apply new skills.
  • Agree challenging daily and weekly referral targets for yourself with the Head of Department.
  • Regularly evaluate these targets – when results fall short of target, understand why and agree what to do differently to improve performance.
  • Keep a close eye on your local competitors – what they do and how they perform. And, plan to gain market share.
  • Keep up to day with ABA’s products suite and marketing campaigns to ensure superior services provided to clients.
  • Develop and implement effective customer retention strategies.

Job Requirement

  • Organizational and time management skills.
  • Ability to work effectively in a team environment.
  • Sound sales and negotiation skills in particular.
  • Sound written and verbal communication skills.
  • Attention to details.
  • Experience in managing relationship of business customers.
  • High degree of self-motivation and excellent interpersonal skills.
Job Name

Job Detail

  • Function
  • Location
    Phnom Penh,
  • Hiring
  • Career Level
  • Experience
    3 Years
  • Age
  • Nationality
  • Degree
    Bachelor Degree
  • Language
  • Closing Date

Contact Information

  • Ms. Pisey Minsao
  • 098 630 108
  • No.148, Preah Sihanouk blvd., Sangkat BKK I, Khan Chamkarmorn

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